Can You Handle the Truth? Conducting Effective Workplace Investigations

The strength of an employer’s defense of harassment, discrimination, and retaliation claims comes from its complaint resolution process and the effectiveness of its workplace investigations into those complaints. Being able to recognize a complaint that warrants an investigation is critical, as is the ability to conduct an investigation in a timely, effective, objective, and meaningful manner. Where do you start, who should be interviewed, what should a report include, and what if you can't decide what really happened? Should you do the inquiry in-house or engage a neutral third-party investigator? You've got questions, the lawyer has answers! You don’t have to be Columbo, Inspector Cluso, or a private investigator to investigate well, but there are certain key best practices and pro tips to know before venturing out in search of the "truth". Join us for this entertaining, engaging, and highly informative program as we dive into the depths of workplace investigations.

4. Review steps and strategies for conducting an effective workplace investigation, including learning when, who, and how to interview, what to document, and how to close the loop once the inquiry is completed.

About the Speaker:

Excite. Inspire. Empower. These are the hallmarks of Jennifer Bouman-Steagall's memorable programs, executive coaching, and trusted advice. Jennifer is a Change Catalyst, Dynamic Storyteller, and the founder of Red Kite Employment Law. She is a non-soul-crushing kind of attorney who hates PowerPoint as much as you do, and she promises to bring fidgets, fiddles, and coloring books to up her facilitation game. Sharing war stories from her 25+ year career, a strong sense of humor, and practical real-world pro tips, Jennifer encourages meaningful conversations, creates opportunities to implement learning to achieve measurable impact and change. Jennifer is a professional member of the National Speaker's Association and a frequent speaker for NHRMA, local SHRM chapters, and other associations. Sharing her passion and experience with audiences, Jennifer inspires them to learn, reflect, and laugh as they look to the future.